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Return to shopThank you for choosing monkeycatchesmoon.pro. We are committed to providing our customers with fast and reliable delivery services. Please read the following shipping policy carefully before placing your order.
Delivery Area
Currently, we only offer delivery services to addresses within the United States. International shipping and delivery to overseas territories are not currently supported.
Order Processing Time
All orders will be processed after payment confirmation.
Order processing time: 1-3 business days. Orders placed on weekends and US public holidays will begin processing on the next business day.
Once your order is processed, you will receive a shipping notification email containing tracking information.
Shipping Time
After your order has shipped, the estimated delivery time is:
US Domestic Shipping Time: 3-7 business days
Actual delivery time may be delayed due to weather conditions, carrier arrangements, peak holiday seasons, or other uncontrollable factors.
Order Tracking
After your order has shipped, we will send you tracking information via email. You can check the status of your package using the tracking number provided.
Address Information
Please ensure that the shipping address, contact number, and email address you provide are accurate. This website is not responsible for delivery failures, delays, or returns caused by errors in customer information. Additional costs incurred for reshipment may be borne by the customer.
Package Delays
While we make every effort to ensure timely delivery, we cannot guarantee a specific delivery date for delays caused by weather, natural disasters, logistics company operational issues, public events, or other force majeure events.
Submitting an order indicates that you have read and agreed to this shipping policy.